WhatsApp Troubleshooting on the iPhone

No one likes to have failures in such everyday applications in our lives as messaging services. Sometimes these are not only of vital importance to us for personal matters, but also for work or study. That’s why in this post we tell you how to solve the main failures of WhatsApp on the iPhone.


Before you perform any kind of verification, regardless of the failure of WhatsApp on your iPhone, there are two recommendations that should always be followed and that will make both your phone and the application work better. The first is check for app updates by going to the App Store, tapping on your photo and checking for updates to this and other apps.

WhatsApp Troubleshooting on the iPhone
WhatsApp Troubleshooting on the iPhone

The second tip we want to give you is to update your iPhone to the latest software version , in which case you should go to Settings> General> Software Update and check if there is a more recent iOS version that can be downloaded and installed. If you find that WhatsApp is still buggy after following these steps, you can continue reading this article.

You do not receive notifications

The fact that you are not receiving notifications from WhatsApp on the iPhone can come from many factors and not all of them strictly related to the application. If there is a particular chat that you are not receiving alarms about, it is possible that it is muted and you have not noticed it. To check it, you should go to the chat screen, slide slightly to the left and click on “More”.

If the bug is not receiving any chat notifications , you can go to Settings> WhatsApp> Notifications and check if you have them enabled. If you are receiving notifications but no sound , it is possible that your iPhone is silent and you didn’t notice it. You can check the switch on your phone or go to Settings> Sounds & Vibrations. If you think this might be a problem with your speakers, check out the article explaining sound bugs on an iPhone.

Also check that the iPhone is not in Do Not Disturb mode , which prevents you from receiving any notifications. You can check this by opening the Control Center at the moon icon or under Settings> Do not disturb.

You cannot send or receive messages

This is a more common fault than you might think and in most cases is due to a bad internet connection on your iPhone. If you are connected to a WiFi network check that the signal from the router is good and not faulty. A good way to do this is to access the internet with other devices or through the iPhone itself. Reboot the router if you find that it is faulty, and if it is not fixed, contact your phone provider.

Another frequent failure happens using mobile data, because you may be in a place with low coverage or because of some technical failure of your operator you may be suffering from problems. In that case you should contact them directly.

The app is going very slowly

When an application does not go as smoothly as it should, it is usually because of an optimization problem. In the case of a popular app like WhatsApp this doesn’t seem to be the problem. So it may be because you have little free space left on the iPhone and therefore the app has a hard time storing new information. The recommendation we can make in this case is to delete chats and files that do not interest you . After all, this is the most efficient way to use any device, without accumulating data and information we don’t want.

You can’t send in audios or they’ll be misheard

Probably if you suffer this problem it is not due to a failure of the app itself but of the iPhone itself. It’s possible that the microphone is broken and the app has detected it and is not allowing you to send these types of messages. This is also the case if you send them and they sound too low or too noisy. We recommend that you contact Apple technical support for a diagnosis.

Solution to (almost) all problems

There is a drastic solution to virtually all failures of WhatsApp and any other app. It’s perhaps a bit drastic, but it’s ideal when you’ve tried everything and don’t know what to do: uninstall and reinstall the app. Of course, we recommend that you back up your chats first if you want to be able to restore them later. To do this go to the app itself and in the configuration tab go to Settings> Backup Now.

If after all this you still can’t fix it, we recommend contacting Apple or WhatsApp’s own developers.

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