What to do when the Apple TV remote doesn’t respond
The Apple TV remote is an essential accessory for using this device, so it’s important to troubleshoot any problems that may arise. A few days ago I came across one of them, so let’s see how we can fix it. Let’s see what we can do when the Apple TV remote doesn’t respond .
Types of controls for Apple TV
Over the years, Apple has sold five different generations of Apple TV . It’s quite possible that you still have one of the older models, so we’ll distinguish which one is which to find out how to fix the problem.
This is the original Apple TV controller, released in 2007. The most distinctive feature of this model is that it is made of black and white plastic.
The next two generations of Apple TV had an aluminium controller that retained the spirit of the original. Few buttons and a crosshair to navigate the menus.
From the fourth generation, we have an Apple TV controller in black, aluminum and with a glass trackpad. Very easy to distinguish from other generations.
The fifth-generation Apple TV remote is identical to the fourth-generation remote except for a slight detail: the Menu button has a white raised border.
For all intents and purposes, there are two types of Apple TV controllers: without trackpad and with trackpad . This will be the basic distinction for solving an unresponsive Apple TV remote.
How to fix an unresponsive Apple TV remote
Having seen this introduction, let’s start by fixing the problem on the first, second and third generation Apple TV . If your controller doesn’t respond, follow these steps:
- Check that you still have a battery, you may need to replace it with a new one as they are not rechargeable.
- Press the Menu button and the left button on the circle or crosshead for at least 5 seconds. If your Apple TV is on, an icon should appear on your screen. This means the remote has been unlinked (if it wasn’t already).
- Now, press the Menu button and the right button on the circle or crosshead for at least 5 seconds. You should now see a symbol that looks similar but indicates that the two are now linked.
You can disconnect your Apple TV from the power supply for a few seconds if the problem persists. Once all this is done, the problem should be gone. For fourth- and fifth-generation Apple TVs you’ll need to follow these other steps :
- Recharge your Apple TV remote with a Lightning Cable. If you haven’t done so since you purchased this device, it may fix any problem by leaving it plugged in for an hour.
- Point the Apple TV remote at the device from at least 10 centimeters away. Press the Menu buttons and increase the volume for five seconds.
- On your TV, you may get a message asking you to put the remote on top of your Apple TV. Do this to complete the pairing.
Canal+ Francia ofrece un Apple TV 4K a sus abonados, como alternativa a su decodificador tradicional.
This should have solved the problem with your Apple TV controller . If you continue to experience this, disconnect your Apple TV from the power supply for a few seconds and then reconnect it. You can now use your Apple TV normally.
At Apple
